team hero



As the manager you will manage a team of care workers of a service within your organisation and ensure everyone provides high levels of quality care and support.

Management roles in social care

  • First line managers such as service managers or residential unit managers
  • Middle managers such as assistant director or department head
  • Senior managers such as service director or chief executive.

Managers can work in any social care setting including care homes, supported living services, in the community.


Role Overview

Depending on your organisation and your level, your role might include:

  • overseeing the day to day running of a care service

  • Leading and managing teams to make sure people deliver high standards of care

  • Managing budgets and contracts

  • Making strategic decisions about the future and growth of your care service

  • Leading on specific projects or clinical areas, for example setting up a new care service

Skills and experience

Specific skills for this role include:

  • Strong leadership skills and the ability to motivate others
  • The ability to think strategically to develop your organisation
  • Good project management and organisational skills.

Career Progression

The core qualification for social care managers is the Level 5 Diploma in Leadership and Management for Adult Care. You can only do this qualification when you're working in a management role.

You can move onto completing a level 7 qualification after completing the 5.